FAQs

Have a question or problem? Open a support ticket or leave some feedback.

Have a question about using Journo Portfolio?

Visit our support site to find answers to questions about how to use Journo Portfolio.

Can I use my own domain?

Of course! Simply upgrade to Pro and enter your own domain when you do so. You can then check a box to specify that you own the domain. Lastly you just need to configure the domain to point at our server.

Who owns my domain?

You will. We purchase the domain for you so you don't need to worry about renewing it or setting it up but if you ever want to move away from Journo Portfolio or do something else with your domain we can transfer it into a domain account owned by you. We do not charge for this.

What kind of articles can I add to my portfolio?

Almost any! Write your articles directly on Journo Portfolio, upload a PDF, link to anything on the web or embed SoundCloud audio or a Vimeo or YouTube video. Need support for something you can't currently do? Just let us know and we'll add it for you.

What privacy options are availble?

You can choose to have your portfolio publically visible, password protected, accessible only via a secure link or public but with a suppressed search engine presence.

How can I customise my profile?

The Journo Portfolio dashboard lets you choose from multiple themes, replace imagery, set theme colours, change fonts and totally control content and layout.

What support is available?

Our support team is always around to answer any questions - we can't stand silly support ticket systems, just chat with us directly on the site, it's so much easier to help you.

Testimonials

I wanted to take things to the next level in my freelance writing career, and I knew I needed to have a portfolio to showcase my work. Journo Portfolio made it so simple and easy. I was able to have a portfolio built in one evening—so I could get back to my writing work. Although I work in marketing and I am aware of the need to spend time marketing myself, it is the last thing I want to spend a lot of time on! Journo Portfolio makes it easy to get things done quickly, while still having a professional-looking portfolio to show to prospective clients. I really like that I can add and change things easily whenever I want and I am very happy with the way it looks.

Lynn Bissell

Journo Portfolio is a great resource for writers who are looking to show their work through a strong digital presence. This platform offers analytics, multiple themes, is easy to use, and they have phenomenol customer support. Journo Portfolio consistently updates their site to provide its clients with the most up-to-date technology. I recommend this service to anyone who is looking to take their career to the next level!

Michelle Slieff

The final result is a stylish and aesthetically-pleasing portfolio which combines the best bits of other rivals with a generous helping of its own bonuses to make a really good all-rounder for building your portfolio. Having tested them all out and created profiles on each, I think Jouno Portfolio is the best option for me and other wannabes, and as such it’s the one I’ll be hosting my own portfolio on from now on.

Josh Hollis

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