All data transfered between you and us is done so over HTTPS, this means it is encrypted. You can tell because you should see 'https://' in the URL at all times. All account data is not encrypted at rest but are stored on our secure servers.
Every account accesses the system with their own secure password. Passwords are hashed using a one way function that means the original password is not retrievable. The original password is not stored anywhere.
Our servers are operated in a highly secure data center with strict access restrictions, controlled by extensive CCTV monitoring and state-of-the-art access control systems. Security guards are on duty at all times.
Our servers all use the latest uninterruptible power supply systems, climate control and fire prevention systems to ensure your data is protected.
All credit card transactions are processed using secure encryption - the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely on a PCI-Compliant network. We do not store any card information on our servers except for the last 4 digits, as this is handled by our secure payments processor.
Contact us by opening a help ticket on your account in the support app or emailing us at firstname.lastname@example.org.